7bot Frequently Asked Questions
Everything you need to know about playing at 7bot — registration, bKash and Nagad payments, cricket betting, bonuses, and keeping your account safe in Bangladesh.
Welcome to the 7bot FAQ — your complete guide to getting the most from Bangladesh's trusted online gaming destination. Whether you are a new player figuring out how to register, an existing member chasing a withdrawal, or simply curious about how cricket betting odds work, the answers below cover every common question we receive. Bookmark this page for quick reference any time you need it.
Fast Payments
bKash, Nagad & Rocket deposits credited in minutes.
Secure Account
SSL encryption and two-factor verification protect your data.
Cricket Betting
BPL, IPL, T20 World Cup odds updated live.
Generous Bonuses
Welcome bonus plus regular reload and free spin offers.
Slots & Live Casino
Hundreds of slot titles and live dealer tables available 24/7.
Responsible Gaming
Self-exclusion, deposit limits, and 21+ age policy in place.
Account & Registration
How do I create a 7bot account?
Creating a 7bot account takes under two minutes. Visit the 7bot Login page, click the registration option, and fill in your mobile number, preferred username, and password. You will receive a one-time verification code via SMS to confirm your number. Once verified, your account is active and ready to deposit. You must be 21 years or older to register.
What documents do I need for KYC verification on 7bot?
7bot requires a government-issued photo ID for KYC — a National ID card (NID) is the preferred document for Bangladeshi players. Alternatively, a valid passport or driving licence is accepted. You will also need a selfie photo for identity matching. Submit these via the account verification section after logging in; most verifications are reviewed within 24 hours.
I forgot my 7bot password — how do I reset it?
On the 7bot Login page, tap the 'Forgot Password' link below the login form. Enter the mobile number linked to your account and you will receive an SMS with a reset code. Enter the code, set a new password, and log in straight away. If your registered number has changed, contact support at [email protected] for manual account recovery.
Can I have more than one 7bot account?
No. 7bot strictly allows one account per player. Duplicate accounts are detected automatically and may result in permanent suspension of all linked accounts along with forfeiture of any balances. If you believe you have accidentally created a duplicate, contact support immediately to have one account closed before any penalty is applied.
How do I close my 7bot account permanently?
To permanently close your account, email [email protected] with your registered mobile number and a written request to close the account. Ensure your balance is fully withdrawn before submitting the request, as residual funds in a closed account cannot be retrieved. Account closure is typically processed within 3 business days of receiving your request.
Deposits & Withdrawals
How long does a bKash deposit take on 7bot?
bKash deposits on 7bot are credited almost instantly — typically within 1 to 3 minutes of a successful transaction. If your balance has not updated after 10 minutes, check your bKash transaction history to confirm the payment went through, then contact 7bot support with the transaction reference number for a fast resolution.
What is the minimum deposit amount on 7bot?
The minimum deposit on 7bot is ৳200 BDT. This applies to all supported payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank. There is no maximum deposit limit enforced by 7bot itself, though your chosen payment provider may have its own daily transaction caps that apply separately.
What is the minimum withdrawal amount on 7bot?
The minimum withdrawal on 7bot is ৳500 BDT. Withdrawals to bKash and Nagad are processed within 1 to 6 hours on business days. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank typically take 1 to 2 business days. Ensure your withdrawal account matches the name on your 7bot KYC profile to avoid delays.
Are there any fees for depositing or withdrawing on 7bot?
7bot does not charge its own processing fees on standard deposits or withdrawals. However, your mobile money provider or bank may deduct a small service charge at their end — for example, bKash charges a cash-out fee on outgoing transactions that is set by bKash, not by 7bot. Always check your provider's current fee schedule before initiating a transaction.
My withdrawal has been pending for over 6 hours — what should I do?
Withdrawals pending beyond 6 hours can occur during peak periods or when additional security checks are triggered. First, confirm your KYC verification is complete — unverified accounts are flagged automatically and put on hold. If your account is verified and the delay exceeds 12 hours, email [email protected] with your withdrawal reference number and the method used. Support typically resolves pending cases within a further 2 to 4 hours.
Games & Gameplay
What cricket betting markets does 7bot offer?
7bot covers a wide range of cricket betting markets including match winner, innings runs, top batsman, top bowler, method of dismissal, and over/under run totals. Bangladeshi players will find dedicated coverage of BPL, IPL, T20 World Cup, ODI series, and Bangladesh Tigers home and away series. In-play live betting is available on major matches, letting you bet while the game is in progress.
Can I play 7bot games on my mobile phone?
Yes. 7bot is fully optimized for mobile play on both Android and iOS devices. The entire platform — including slots, live casino, crash games, and cricket betting — runs directly in your mobile browser with no app download required. The site is designed specifically for smaller screens, so all games, menus, and payment flows work smoothly on phones used by players across Dhaka, Chittagong, and the rest of Bangladesh.
Are the slot games on 7bot fair and RNG-certified?
All slot games available at 7bot use certified Random Number Generator (RNG) software provided by reputable studios including Pragmatic Play, NetEnt, and Microgaming. RNG certification means every spin outcome is genuinely random and cannot be predicted or manipulated. Each game's RTP (Return to Player) percentage is set by the provider and displayed in the game's information panel before you play.
What live casino games are available at 7bot?
7bot's live casino section features real dealers streaming in real time, powered primarily by Evolution Gaming and Ezugi. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Crazy Time, Dragon Tiger, Andar Bahar, and Teen Patti. Tables are open around the clock, with dedicated Bengali-speaking dealer rooms available during peak Bangladesh Standard Time (BST, UTC+6) hours.
How do crash games like Aviator work on 7bot?
Crash games like Aviator use a multiplier that starts at 1x and climbs rapidly. You place a bet before each round, then cash out at any multiplier before the game 'crashes'. If you cash out in time, your bet is multiplied by the value you chose. If the game crashes before you cash out, your bet is lost. Each round uses a provably fair algorithm so neither the house nor any player can predict the crash point in advance.
Bonuses & Promotions
What welcome bonus does 7bot offer to new players?
7bot offers a welcome bonus to all newly registered players who make their first qualifying deposit. The bonus is credited to your account as bonus funds that can be used across slots, live casino, and cricket betting. The exact bonus amount and percentage are displayed on the promotions page at the time you register, as offers are updated regularly to reflect seasonal events like Eid, BPL season, and Pohela Boishakh.
What is the wagering requirement on 7bot bonuses?
The wagering requirement on 7bot bonuses specifies how many times you must bet the bonus amount before winnings can be withdrawn. For example, a 20x rollover on a ৳1,000 bonus means you need to wager ৳20,000 in total before requesting a withdrawal of bonus-derived winnings. The exact rollover figure is stated in the terms attached to each individual promotion — always read these before claiming.
Do free spins winnings have a wagering requirement on 7bot?
Yes, free spin winnings on 7bot are subject to a wagering requirement before they can be converted to withdrawable cash. The specific rollover multiplier and eligible games for meeting the requirement are detailed in the promotion terms. Winnings from free spins typically expire if the wagering requirement is not completed within the stated time window, which is usually 7 days from the date the spins are credited.
How do I check which bonuses I am currently eligible for on 7bot?
After logging in to your 7bot account, navigate to the Promotions or Bonuses section in your account dashboard. Active offers for which your account qualifies are listed there with their terms, expiry dates, and claim buttons. Eligibility depends on your account status, deposit history, and whether you have previously claimed the same promotion. Some VIP-tier bonuses are sent directly as notifications to your registered mobile number.
Can I withdraw a bonus before completing the wagering requirement?
No. Bonus funds on 7bot cannot be withdrawn until the full wagering requirement is met. However, your real-money balance (the funds you deposited separately) can be withdrawn at any time independent of your bonus progress. If you choose to withdraw your real-money balance before completing the rollover, the associated bonus and any bonus-derived winnings will be forfeited automatically in line with 7bot's standard promotion terms.
Safety & Responsible Gaming
Is 7bot safe to use in Bangladesh?
7bot is a safe and reliable platform that uses industry-standard SSL encryption to protect all data transmitted between your device and the site. Financial transactions are processed through established Bangladesh payment channels including bKash, Nagad, and major local banks. Player funds are held separately from operational accounts, and fair play is maintained through certified RNG software from licensed game studios.
What is the minimum age to play on 7bot?
The minimum age to register and play on 7bot is 21 years. This is strictly enforced as part of our responsible gaming commitment. During KYC verification, date of birth is confirmed against your government-issued ID. Any account found to belong to a player under 21 will be closed immediately and all funds forfeited. 7bot takes underage gambling seriously and encourages parents and guardians to use device-level parental controls.
How do I set a deposit limit to control my spending on 7bot?
Deposit limits on 7bot can be set from within your account settings under the Responsible Gaming section. You can choose a daily, weekly, or monthly cap in BDT. Once set, the limit takes effect immediately and cannot be increased for a mandatory cooling-off period of 24 hours — this prevents impulsive increases. Decreasing a limit applies instantly. Setting a deposit limit is a proactive step that many 7bot players use to keep their gaming recreational and within budget.
What should I do if I think my gambling is becoming a problem?
If you feel gambling is no longer recreational and is affecting your finances, relationships, or wellbeing, take action immediately. 7bot offers self-exclusion tools that block your account for a period of your choice — from 30 days up to permanent exclusion — accessible from the Responsible Gaming section of your account. You can also email [email protected] to request an immediate account suspension. For independent help, Bangladesh has counselling resources available through local health services.
How does the 7bot self-exclusion feature work?
Self-exclusion on 7bot lets you voluntarily block access to your account for a chosen period. Once activated, you cannot log in, deposit, or place bets for the duration of the exclusion — even if you contact support requesting early re-activation, this will be declined. After the exclusion period ends, a mandatory 24-hour cooling-off applies before access is restored. For permanent self-exclusion, email [email protected] and the account will be closed with no possibility of reinstatement.
Still Have Questions?
Our support team is available around the clock to assist you. Reach us at [email protected] or explore the 7bot Casino and Cricket sections to get started with your favourite games.